Happy New Year! Start 2017 with Our Save the Date Picks

first_img(Photo: Joan Marcus, Netflix & Luke Fontana) The bubbly’s been popped, the sparkly ball has dropped and 2017 is officially underway! Still need a New Year’s resolution? How about trying to catch all of the Broadway.com Editorial Staff’s Save the Date picks each month? A new year means musical and play openings, special performances, television and movie premieres and a whole lot of music. With so much going on, we’ve got you covered when it comes to inspiring your next night out at the theater or snuggled up inside. Here are the staff’s must-sees for the month of January. Start off 2017 right and try to catch ’em all!January 6 – Candide Begins PerformancesTony winner Leonard Bernstein’s comic operetta Candide kicks off 2017 for New York City Opera; Tony-winning titan Harold Prince is at the helm. Starring Tony winner Linda Lavin, Jay Armstrong Johnson and more, the show is scheduled to open on January 6 at the Rose Theater at Jazz at Lincoln Center and run through January 12.News Reporter Ryan McPhee”Candide boasts such a thrilling score. While the show’s full of gleeful irreverence, there’s also a profound message of resilience in the face of disillusionment, which is all too timely right now.”January 8 – Last Chance for FalsettosWilliam Finn and James Lapine’s Falsettos returned to the Great White Way this fall with an all-star cast headlined by Christian Borle, Stephanie J. Block and Andrew Rannells. Falsettos takes a look at love, family, homosexuality and Judaism, all set to a gorgeous and witty score. Editor-in-Chief Paul Wontorek”This is your last chance to see the Broadway.com pick for the #1 show of 2016. With this cast—and our recommendation—what are you waiting for? The memories of Marvin and co. will stay with you forever.”January 13 – Unfortunate Events PremieresTony winner Neil Patrick Harris returns to the small screen in Lemony Snicket’s A Series of Unfortunate Events. Based on the books, the series follows orphaned children Violet, Klaus and Sunny Baudelaire and their treatment by the evil Count Olaf (Harris), as they try to discover the secret behind their parents’ death. Social Media Manager Caitlyn Gallip“My 11th birthday party was to see the first Unfortunate Events movie. I’m so excited to see how Netflix and Broadway fave Neil Patrick Harris take on the tragic (yet delightful) tale of the Baudelaire children.”January 15 – Last Chance for Jersey BoysAfter 11 years, four Tony Awards (including Best Musical) and thousands of standing ovations, the story about the meteoric rise of four guys singing under a street lamp will shutter at the August Wilson Theatre. “Big Girls Don’t Cry,” but we’re not making any promises as the curtain comes down on this hit. Site Producer Joanne Villani”Jersey Boys is one of my all-time favorite Broadway shows. I’ve loved every experience I’ve had seeing the show, including the original Broadway cast and am sad to see it go! Happy trails, Jersey Boys!”January 19 – Jitney OpensThe only work from Pulitzer Prize winner August Wilson’s Century Cycle yet to play Broadway, Jitney centers on unlicensed cab drivers trying to scrape together a living in 1970s Pittsburgh. Tony winner Ruben Santiago-Hudson directs a cast that includes Moonlight star André Holland and more. See it at Manhattan Theatre Club’s Samuel J. Friedman Theatre. Managing Editor Beth Stevens“I find all of August Wilson’s plays emotionally and even spiritually satisfying. Jitney is my favorite, so I am thrilled it will make its Broadway debut with a cast and director that seem right on the money.”January 21 – Matt Doyle at Joe’s PubBefore he croons about Johanna in off-Broadway’s Sweeney Todd in April 2017, Matt Doyle will celebrate the release of his first full-length album Uncontrolled at Joe’s Pub. With folk, blues and soul-inspired sound, the night is sure to show vocal versatility from the Broadway alum. A few special guests are set to join Doyle on stage. National Editor Ryan Gilbert”I’ve seen a few of Doyle’s shows; he is one of the silkiest and most expressive pop vocalists. The second he takes the stage, you feel like you’re in the company of your closest friend who’s decided to serenade you.”January 29 – Last Chance for Front PageThe Jack O’Brien-helmed revival of Ben Hecht and Charles MacArthur’s The Front Page includes a cast of 28 bold-faced names. The rapid-fire comedy stars John Slattery as reporter Hildy Johnson and Nathan Lane as his editor Walter Burns; the two discover a runaway convict in their buzzing Chicago newsroom—and try to sit on their scoop. Senior Editor Imogen Lloyd Webber”The Front Page is an old-fashioned, hysterical evening of entertainment delivered by some of the biggest names working on stage and screen today—go see the comedy gold before it’s too late!”Other events to mark on your calendar this month:January 6 – Blueprint Specials at the IntrepidJanuary 8 – The Present opensJanuary 10 – The Bodyguard national tour beginsJanuary 11 – The Liar begins previewsJanuary 12 – Yen starts performancesJanuary 15 – Last chance for The HumansJanuary 19 – Christine Ebersole at 54 BelowJanuary 22 – Last chance to catch Oh, HelloJanuary 26 – Man from Nebraska starts previewsJanuary 29 – Princess Party at 54 Below View Commentslast_img read more

Christmas Tree Care

first_imgWhether you cut your tree down in the woods behind your house or buy a pre-bagged fir from the hardware store, a fresh Christmas tree helps fill the house with the spirit of the holidays.Bringing an evergreen into the house and decorating it during winter is a tradition that dates back 500 years.You might have to vacuum up some needles, but the look, fragrance and tradition of a live tree cannot be matched by artificial substitutes. Getting the most out of your investment in a fresh tree is easy with a few tips from University of Georgia Cooperative Extension.How to pick the perfect tree:Whether you’re headed to a big box store or a tree farm, it’s important to measure the ceiling height of the room where the Christmas tree will be displayed. Nothing’s worse than having to whack a few inches off a gorgeous tree just to get it into the house.The tree should be at least a foot shorter than the ceiling height to account for the stand and the tree topper.It’s hard to tell exactly how long precut trees have been cut and how long they’ll last after purchase. To do a freshness test, hold a branch about 6 inches from the top of the tree. Allow the branch to slip through your fingers. If the tree is fresh, very few green needles should come off.  Another test involves lifting the standing tree a couple of inches off the ground, then abruptly setting it down on its stump. The outside green needles should not fall off. Remember, inside needles turn brown and shed naturally.Some trees retain more needles differently. A Leyland cypress, for example, does not lose as many needles as a fir or spruce.It’s also important to inspect the base of the tree. A good tree will have straight trunk of 6 to 8 inches. Having this much trunk will make it easier to install the tree in the tree base, and will make for a more secure tree.How to keep your tree healthy and safe:When you get home with your tree, check the cut on the end of the stump. Trees have the ability to seal off a cut with sap to prevent losing moisture. This would also prevent the tree from taking up water in a tree stand. Make a fresh cut about a quarter-inch up from the original cut. Place the tree in the tree stand. If the tree won’t be decorated for a few days, leave it outside in a bucket of water in a spot out of the sun and wind. Once the tree is inside, be careful not to place it near a fireplace, heater vent or other heat sources. Check the stand regularly and make sure the water level never falls below the base of the tree. Without water, the base of the tree will seal over and prevent the tree from taking up additional water, which means it will need to be taken down and recut.There is no need to add special products to the tree’s water. Just give it a gallon of water the first 24 hours and another 2 pints to a gallon the next day. You can count on supplying the tree with another 2 pints to a gallon of water every day.While a well-hydrated tree will be a safe tree, it’s still important to turn off your tree lights before going to sleep or leaving the house. Use only Underwriters Laboratories (UL)-approved lights and nonflammable decorations.When the holiday season comes to an end, recycle your tree. Recycling options include taking the tree to a location that grinds trees into mulch or creating a fish attractor by weighting the base of the tree and sinking it in a pond or lake.Do not burn your tree unless you obtain a permit to do so. This year’s drought has already caused several wildfires around Georgia and the Southeast. Burning your tree could be potentially dangerous during this drought.For more tips on how to keep the holidays healthy and happy, visit extension.uga.edu.last_img read more

Review: The Walking Dead ‘First Time Again’

first_imgSign up for our COVID-19 newsletter to stay up-to-date on the latest coronavirus news throughout New York The 90-minute premiere Sunday night of The Walking Dead began its sixth season where the fifth ended in March: with a bang—a gunshot, to be precise.Abusive husband, alcoholic, and danger-to-us-all Pete Anderson (Corey Brill) lay in a pool of his own blood beneath the smoking barrel of Rick Grimes’ (Andrew Lincoln) iconic revolver. The moment merged two very different perspectives: the residents of the Alexandria Safe-Zone, blissfully ignorant of the apocalyptic horrors beyond their walled community, and callous Rick’s bloody taste of reality. Later, standing feet away from a herd of blatant CGI zombies, the practical ones complete with severed limbs and exposed ribcages, the main character justified his newly formed Rickstatorship:“I know this sounds insane, but this is an insane world,” Rick said. “We have to come for them or they come for us. It’s that simple.”Depending on one’s appreciation for the character, Rick’s psychological state has either become more engaging or repetitive. Longtime fans witnessed a similar side of Rick back in season three’s prison setting and even toward the end of last season. Veteran characters should recognize Rick’s behavior, but no one attempted to stop him. It seemed like more than a coincidence that the old crew fell to the back burner while Rick’s reckless demeanor was gently prodded by the ignorance of randomly added character Carter (Ethan Embry) and returning fan-favorite Morgan Jones (Lennie James).The Walking Dead trailers have always intentionally misled viewers. Season six’s trailer implied some heavy confrontation between Rick and Morgan. If true, anxious fans will have to keep waiting for Morgan to deliver a blow, as the staff-wielding badass spent the entirety of the first episode delicately reminding Rick of the humanity they once shared.“You’re still the same man I met back in [season one],” Morgan said to Rick. “The one who came back and told me it wasn’t over. That was you. The same you that’s right in front of me right now.”He was awesome with that staff, though.Carter also provided a voice of reason for the residents of Alexandria, but it was short-lived, literally. Rick called it first.“Somebody like that,” he said, “they’re going to die no matter what.”Submitting to the Ricktatorship does not cost Carter an arm and a leg, but instead a chunk of cheek and ultimately his life. Carter failed to survive less than two hours on TWD, but the shocker was who killed him.Carter’s killer (spoiled in the AMC video below) plunged a dagger into the wounded man’s neck to avoid detection from nearby zombies. The killer’s morality was already in question, but dispatching Carter without hesitation showed the extremes the cold-blooded character was willing to take, leaving audiences to wonder what else this character will be capable of in the upcoming episodes.Overall, TWD showed more of the same. Rick and the group find a new home, some new people interfere and conflict, and a herd of zombies eventually run everyone out of town. Much like the fanbase, the herd of zombies mindlessly lumbers to the next plot point, which is a convergence of zombies and survivors at the gates of Alexandria, where the survivor’s eventual eviction will occur.Though it was more of the same, season six of TWD further explored the darkest bowels of the human psyche. The first episode balanced blood, guts, zombies, and human indecency, but it’s the investment in these apocalypse-stricken characters and their fates audiences care about. Though it’s unlikely the show’s popularity will decline anytime soon, entering season six with no endgame in sight may have been the beginning of Walking Dead biting off more than they can chew.last_img read more

EMV shift completion expected in 2017

first_imgby: Tina OremA payments industry task force said today that eight major financial institutions expect 63% of their credit and debit cards to have EMV chips by the end of 2015 and virtually all of their cards – 98% – to have the chips by the end of 2017.The institutions represent about 50% of all U.S. payment card volume, according to the Payments Security Task Force, which made the announcement. continue reading » 4SHARESShareShareSharePrintMailGooglePinterestDiggRedditStumbleuponDeliciousBufferTumblrlast_img read more

Ask this one simple question for world-class call center service

first_imgThe best and most accurate question that your credit union can ask to receive honest feedback about the quality of your call center’s service is also one of the simplest: “If you owned a customer service company, would you hire the last agent you spoke with?” This single question is the only one that a major US airline uses to survey its callers. They’ve found that it’s clear, direct and cuts through the clutter like a hot knife through butter. Implementing such a quick, straightforward after-call survey process is the best way for your credit union to know if your call center agents are delivering the finest possible member service.You Can’t Manage What You Can’t MeasureSadly though, the survey process at most credit union call centers I review is the opposite of simple and straightforward. The scenarios I see vary all over the map but they share two common themes: They’re inefficient for management and frustrating to members. For example, I see branch surveys retrofitted for use in the call center or member satisfaction surveys that get sent out to random members through e-mail or even snail mail. Often I find no survey process at all.What few credit unions seem to realize is that unless they solicit feedback immediately post call, the feedback they do receive will be minimal, outdated and ultimately useless. Effective corrective action cannot possibly be taken on months-old data that doesn’t accurately narrow down service glitches or identify those agents who are performing poorly. Mission: Impossible to Figure OutMore importantly, imprecise, delayed feedback jeopardizes the most critical call center mission—member service delivery—by leaving agent performance up for interpretation and dispute. Inevitably though, a subjective “feeling” will emerge about whether a call center is or is not doing a good job.Based on these vague feelings, your management will then be forced to spin its wheels chasing issues that may not exist—or even worse—overlooking gaps in service that truly are happening. With an average agent handling 1,400+ calls per month, that uncertainty can translate to a lot of downside for a credit union’s brand if agents are handling calls poorly.Ambiguity Is the Enemy of EmpowermentThat’s why I strongly advocate for 100% objectivity when evaluating agent performance. Armed with the robust system metrics available today, there is no reason why management cannot review agents based solely on objective outcomes. Supplementing that evaluation process with a consistent and collaborative quality assurance program that includes qualitative after-call survey scores and mystery shopping will further drive high performance in your call center.But remember that qualitative is not the same thing as subjective! In fact, whenever subjective measures are allowed to creep into your agent evaluation process, it won’t be long before negative but predictable consequences will follow:There’s no quicker route to agent disengagement than some agents feeling that they aren’t being treated equally. When that perception is left to fester, it quickly affects the whole call center. Unlike the movie Fight Club, everyone talks about everything in a call center. A cautionary quote I will always remember came from a senior manager who had taken over such a center – “I never knew 12 people could create so much chaos.” Setting clear, unambiguous expectations for each agent and sticking to them, day in – day out is also vital. When I encounter troubled call centers, many of the issues lead back to mixed messages being sent to agents by disengaged or distracted management and/or a breakdown in communications from senior management down through the command chain. One of the most common complaints from agents centers on the failure to uniformly enforce schedule adherence and usually gets expressed as some form of “Why does so & so get to take breaks whenever and come in late and I don’t?” Sound familiar?Employees Who Know Where They Stand Will DeliverAll employees want to understand what is expected of them. They want to do a good job but they need to know what it will take to succeed. The responsibility to clearly communicate to each employee what is expected of them rests squarely with your credit union’s call center manager. Even more important is spelling out the WHY behind those expectations. In the example below, which approach do you think would work better?“It’s your job to be on the phone.”“It’s critical that you follow your schedule because the impact of your not being on the phone could double the amount of time our members wait on hold.” Providing the “why” helps build a solid team that pulls together when the queues fill up.The Simple Answer to World-Class Member ServiceViewing your call center’s service through the eyes of your members and objectively measuring that service with an after-call survey program will help your credit union take its service performance to the next level. And there’s no question that delivering world-class service to your members every time—all the time —will always be the right answer. 17SHARESShareShareSharePrintMailGooglePinterestDiggRedditStumbleuponDeliciousBufferTumblr,Frank A. Kovach Frank A. Kovach is Director of Contact Center & Operations Consulting for Advisors Plus, where his group works with credit unions to identify cost savings and improve operational efficiencies through … Web: www.advisorsplus.com Detailslast_img read more

Millennials reject big banks, embrace credit unions

first_img 10SHARESShareShareSharePrintMailGooglePinterestDiggRedditStumbleuponDeliciousBufferTumblr Millennials continue to elude many financial institutions as a new survey by Accenture shows consumers ages 18 to 34 are turning their backs on the big banks.In only a year, big banks have lost 16% of their millennial customers, leaving community banks to scoop up 5% and credit unions welcomed 3% of the mass exodus.Why? Accenture cites some of these reasons:High feesLack or no loyalty programsLow high touchNo need for a physical branch on every cornerCredit unions are increasingly more attractive to millennials because these not-for-profit institutions are everything big banks are not.When Credit Unions Online recently reached out to the National Credit Union Association (NCUA), a list of credit unions that were doing an exceptional job of generating millennial memberships was shared. We wanted to find out how this list of credit unions met some of the reasons why millennials are making credit unions their primary financial institution. continue reading »last_img read more

US LNG exports flat on week

first_imgLNG World News Staff Image courtesy of CheniereLiquefied natural gas (LNG) exports from the United States remained flat during the week ending January 9. Data from the Energy Information Administration shows that 10 vessels departed the shores of the United States between January 3 and January 9.The combined LNG carrying capacity of the 10 vessels is 36.2 billion cubic meters, EIA said, noting that out of the 10 cargoes, seven departed Cheniere’s Sabine Pass facility, two were shipped from Dominion’s Cove Point facility and one cargo departed Cheniere’s Corpus Christi.EIA added that U.S. LNG exports in December 2018 set another record, with 36 exported cargoes, after Train 5 at Sabine Pass and Train 1 at Corpus Christi began producing LNG and shipped their first cargoes.Currently, seven liquefaction trains are operating in the United States across three facilities, Sabine Pass, Cove Point and Corpus Christi.Three more liquefaction projects, Cameron LNG, Elba Island, and Freeport are expected to enter service in 2019.last_img read more

Shirley Ann Jones, age 87 Osgood

first_imgShirley Ann Jones, age 87 of Osgood passed away on Thursday November 22, 2018 at Aspen Place in Greensburg.  She was born of July 8, 1931 the daughter of the late Theodore and Dorothy (Gilland) Hosmer.  She was the oldest of 10 children.She was a graduate of Napoleon High School class of 1949.  While in high school she worked as a nurse aide at Milan Whitlatch Clinic and Hospital.  After graduation she began to work for Osgood Super Market for years.  Shirley kept the books for the Osgood Super Market, Ray’s Country Store in Brooksburg and Ray’s Garage in Osgood.On April 26, 1950 she married Dudley Ray Jones and they were blessed with 5 children.  They spent the next 60 plus years together until Dudley’s death in the Osgood Community.Shirley is survived by sons; John Jones of Osgood, and Jeffrey Jones of St Petersburg, Florida, daughter Cathy Lafary of Champaign, Illinois, and several grand children and great grandchildren, brothers; Bill Hosmer of Delaware, Don Hosmer of Falmouth, Kentucky, Harley Hosmer of Owensboro, Kentucky, James Hosmer of Osgood, and Kenny Hosmer of Milan, sisters; Betty May of Versailles, Dorothy Doan of Lindsay, Oklahoma, Mary Thompson of Osgood, and Barbara Sue Peck of Osgood.   She was preceded in death by her parents, husband, son Alan, daughter Julie Ferguson, and grandchild Clarence Matthew McKay in 1989.Friends and family are invited to a public visitation from 10-12 on Tuesday November 27, 2018 at Neal’s Funeral Home in Osgood.  Funeral services will be held at 12 pm. Tuesday also at the funeral home.  Burial will follow at Greendale Cemetery.  Memorials maybe made out to the family in care of the funeral home.last_img read more

Mary E. Schutte

first_imgMary E. Schutte, age 99 of Batesville, died Friday, September 20, 2019 at The Waters of Batesville.  Born May 24, 1920 in Batesville, she is the daughter Laura (Nee: Gander) and Louis Firsich.  She married John H. Schutte June 21, 1941 and he preceded her in death on February 13, 1994.A lifelong resident of Batesville, Mary was a member of St. Louis Church and a lifetime member of the Ripley County VFW Ladies Auxiliary.  She volunteered at the St. Louis School cafeteria until she was 85 years old.  Mary loved to crochet, making hundreds of afghans that were given to her children and grandchildren.  She entered some of them in the Ripley County Homemakers exhibit at the county fair, winning a Reserve Champions ribbon.  Mary loved birds.  She looked forward to spring when the Purple Martins and Wrens would arrive and the variety of birds that visited her feeders in the winter.  She even grew fond of the squirrels and chipmunks that would raid the feeders.Mary and John raised 13 children on a farm south of Batesville.  She was constantly chasing after the kids, cooking, cleaning and helping John on the farm.  She also raised chickens, selling the eggs to neighbors and butchered them with help from the kids. She enjoyed making homemade bread, coffee cakes, turtle soup and homemade ketchup.  Mary relied on her faith to get her through the hard times.  When she was no longer able to attend mass, she faithfully watched it on EWTN three times a day and prayed countless rosaries.  She became a promoter of the Miraculous Medal over 65 years ago and had a special devotion to the Blessed Mother.  In addition to her daily prayer, Mary liked working word search puzzles, watching the Reds, I.U. football and basketball and anything on the Hallmark Channel.  A strong-willed woman, Mary lived alone following John’s death until a month ago.She is survived by her daughters Theresa (John) Volz, Pauline (Larry) Prickel both of Osgood, Debbie (Gil) Salatin, Sheila (Dennis) Shadday, both of Batesville, Mary Edwards of Brookville, Brenda (Jerry) Moll of Batesville; sons John L (Becky) Schutte of Greensburg, Denis (Connie) Schutte of Batesville, Lloyd (Becky) Schutte of Osgood, Tim “Harry” (Pam) Schutte, Larry (Diana) Schutte and Rick (Rita) Schutte, all of Batesville; daughter-in-law Marcie Schutte of Greensburg; sister Alberta Amberger of Batesville; 47 grandchildren; two step grandchildren; 83 great grandchildren; numerous step great grandchildren and nine great great grandchildren with two on the way.  In addition to her husband and parents, she is also preceded in death by her son Vic Schutte; brothers Cornelius, Aloysius and Francis Firsich; grandson Joshua Schutte and great grandsons Jack Volz and Whitman Patrick.Visitation is Monday, September 23rd, from 4 – 7 p.m. at the Weigel Funeral Home.  Funeral services are 10 a.m. Tuesday, September 24th at St. Louis Church with Rev. Dennis Duvelius officiating.  Burial will follow in the church cemetery.  The family requests memorials to the Ripley County Right to Life or St. Jude’s Children’s Hospital.last_img read more

Sinclair on brink of Villa deal

first_img Sinclair could also be included in Villa’s squad for Sunday’s trip to Arsenal, should the move be completed in time. The 25-year-old joined City from Swansea in 2012 but made just three starts and 19 appearances in total. He has played just 25 minutes this season and has not featured for City since coming on late in the 2-2 draw with Burnley in December. Sinclair spent last season on loan at West Brom but failed to make an impact, playing just eight times in the Barclays Premier League. He will become Villa’s second January signing after Carles Gil joined from Valencia earlier this month, while they have also been linked with a move for MK Dons’ Dele Alli. Lambert has been looking to add creativity to his side, who have scored just 11 league goals this season. The winger will sign until the end of the season with a view to a permanent move, Press Association Sport understands. The deal looked off last week when Villa boss Paul Lambert claimed it was dead but the clubs revived talks earlier this week. Manchester City flop Scott Sinclair is set to complete his loan switch to Aston Villa within the next 24 hours.center_img Press Associationlast_img read more